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Animal Control / Shelter

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1. Can I volunteer at the Animal Shelter?

Capital Facilities

Community and Economic Development

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1. Do I need a permit for a building project?

Community and Economic Development - Floodplain Management

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1. Am I in a Special Flood Hazard Area?
2. Why do I need Flood Insurance?
3. What kind of Information can I get from the City?
4. What can I do to reduce my risk of flood damages?

Finance

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1. When are property taxes due in 2012?

Finance - Child Care Assistance Program

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1. Who qualifies for Child Care Assistance?
2. If I share custody with my child’s other parent, can I still receive Child Care Assistance?
3. Can I qualify for Child Care Assistance while I am attending school?
4. Can I get help with child care while I am looking for work?
5. What if I am working nights?
6. Does the program pay the provider directly?
7. Do I pay anything to the provider?
8. Can I use a friend or relative as a child care provider?
9. Can I use more than one provider?
10. Will CCA pay a provider who works in my home?
11. What if I do not have full, legal custody of a child who is living with me during a transition such as a divorce?
12. Does CCA pay an extra amount for children with special needs?

Fire / EMS

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1. How do I get a copy of a fire or EMS report?
2. Does your department provide home safety inspections?
3. What is the cost for ambulance service?

Harbor

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1. I’m thinking of buying someone else’s boat, and they have a slip in the Valdez Small Boat Harbor. Can I transfer their slip into my name?
2. What happens to my boat if I am a transient boater?
3. If I want a tenant slip in the Valdez Small Boat Harbor, what do I have to do?
4. I am a slip holder, and when I leave, you place boats in my slip and collect moorage from them as well. Isn’t that “double-dipping”, collecting twice for the same moorage space?
5. How do you determine the length of a boat?
6. If I am unsure of my boat length, what should I do?
7. As a tenant, if I don’t like my slip, can I get a different one? How?
8. If I get a tenant slip, say for a 20’ boat, and then a few years from now decide to buy a bigger boat, will I automatically get a slip for a bigger boat?
9. If I want to leave my boat in the Valdez Small Boat Harbor or the boat yard in the winter what do I have to do?

Information Technology

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1. Is public internet access available within the city?
2. Does the city provide computer support for the general public?

Jobs

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1. How do I apply for a Job?
2. What is the difference between the Temporary and Standard Application?
3. Do I have to submit an application or is my resume' good enough?

Library

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1. How do I get a library card?
2. Do you have internet and wireless services?
3. What is the Library Catalog?
4. If an item is not available at the Valdez Consortium Library, can it be requested from another library?
5. How do I set up a Video Conference at the Library?
6. What is the difference between placing holds in the Library Catalog and Interlibrary Loan?
7. How many times may I renew an item?
8. Can I fax a document at the library?
9. What does “consortium” mean in Valdez Consortium Library

New Gilson Middle School Project

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1. What is the new Middle School Project?
2. When will it be built?
3. How do I stay informed with the latest project news?
4. What spaces will be included in the new Middle School?
5. How much will it cost? How is the project funded?
6. Will my taxes go up to build the new School?
7. Will the pool be closed?

Police / Public Safety

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1. Can I get a copy of my police report?
2. What is the time frame to have studded tires?
3. What is the law on tinted windows?
4. What is the curfew law?
5. I received a traffic ticket, where do I pay my fine?
6. Does the Valdez Police Department have a ride-along program?
7. What are the rules for a driver with a provisional license?
8. What are the visiting hours for the Jail and how do I contact an inmate?

PW Snow Removal

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1. What are the snow removal responsibilities of the City Shop?
2. Which streets are cleared first?
3. When are streets plowed?
4. When are streets sanded?
5. Where can I put the snow from my driveway?

PW Solid Waste

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1. Where can I recycle in Valdez?
2. What items can be recycled?
3. What about household hazardous waste?
4. When can I bring items to the baler facility?
5. What can I do with old appliances, such as washer / dryer, refrigerator, freezer, and stoves?
6. What can I do if I have temporary excess garbage from a holiday or hosting a party?
7. Where can I take brush or tree trimmings?
8. What are the hours of operation on observed holidays?

PW Water / Wastewater

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1. How do I get my water tested?
2. Where does my drinking water come from?